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  • Error Message: …you have exceeded the number of sites that you can creatre…

    Beatriz Calvo created 2 weeks, 6 days ago 2 Members · 2 Posts
  • Beatriz Calvo

    Member
    September 18, 2019 at 12:11 pm

    I receive this error message: “…Sorry, but you have exceeded the number of sites that you can create. Consider upgrading your plan to increase the limit.” when I try to create a new membership site.

    And I have purchased a Lifetime Pass for 5 membership sites and 5 schools…

    Please review what can happen. I am not happy with what happens. I need to create another school urgently.

    Thank you,

    Bea

  • Invanto

    Moderator
    October 3, 2019 at 6:25 am

    Greetings, Beatriz.

    I apologize for the inconvenience this has caused you.

    In the future, if you have more account related issues. <span style=”font-family: inherit; font-size: inherit;”>I suggest that you leave us a ticket on Intercom.</span>

    I’ll ask our accounts team to adjust your account to you can create more.

    May I please have the email that you’ve used when purchasing the Lifetime Pass?

    <br>

    <br>

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