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  • Trouble Adding a Student..

    Julian Caldwell created 2 months, 3 weeks ago 2 Members · 2 Posts
  • Julian Caldwell

    Member
    April 30, 2019 at 6:29 pm

    I am having trouble adding a student (just clocks and clocks…) has anyone had any similar experiences?

  • Invanto

    Moderator
    August 2, 2019 at 3:12 pm

    Hi, Julian.

    My sincere apologies for the delay. We were streamlining our Resources section to make it a go-to for all critical queries. Not sure if this is already addressed elsewhere but let me still post a response to it here.

    It’s possible that you may have been experiencing a network issue.

    Let’s do some basic troubleshooting to resolve this one. Kindly follow the steps below:

    1. Reset your browser. (Close your browser and open it again)
    2. Clear your browser’s Cache. (Go to your browser settings and select “Clear Cache”)
    3. Flushing your DNS (Open the command prompt, click the Windows icon at the bottom left corner, on the search box type “cmd.exe” hit enter and type the following: ipconfig /flushdns)
    4. Use a different browser.
    5. Reset your Internet. (Turn off your modem)

    Let me know if the issue persists.

    Regards,

    Cris

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